You do not need to use a claims management company to make your complaint; you can do this yourself for free. If your complaint is not successful, you can refer it to the Financial Ombudsman Service yourself for free. The customer must lodge a complaint first before it can escalate to the Financial Ombudsman Service.

CalimYourPCP refer clients to claims management firms or legal teams who charge a success fee of up to 40% + VAT of any damages won on behalf of the client. This fee is only payable upon the successful resolution of a claim. If a claim managed by our referred partners is unsuccessful, the claims management partner, does not charge the client any fee.

When a claim is referred to a third-party (e.g., a law firm), fees will be charged at no more than 40% + VAT. The respective fee will always be clearly outlined to all clients at the time of referral, and the client will be given the opportunity to decide whether or not to proceed on that basis.

A fee equalling the success fee will only be charged if a client cancels after an offer of compensation has been made.

ClaimYourPCP is part of PowerDevs International Limited and serves solely as a lead generation company, not a claims management company. Our postal address and registered office is 57, Hartley Street, Rochdale, Greater Manchester, OL127NF, United Kingdom. The company is registered in England and Wales with the company registration number 15308253. PowerDevs International Registered with the Information Commissioners Office, registration number: ZB689947;